Courier Booking and Tracking Guide
Use this guide to book a standard parcel with Go Girl Couriers, prepare for collection and follow delivery progress. Standard parcels use our courier portal; temperature-sensitive ColdPod parcels use a separate quote request.
Get a standard courier quoteSpeak to Go Girl1. Prepare the collection and delivery details
Have the full street addresses, suburbs, postal codes and contact numbers ready. Include the business or building name, unit number and access instructions where needed. Tell the recipient that a delivery is expected.
Weigh and measure the finished parcel. For more than one box, provide the dimensions and weight of each parcel. Check the packaging guide and volumetric weight guide before booking.
2. Choose an available standard courier service
Open the Go Girl courier portal and enter your route and parcel details. Sign in or register when prompted. Review the available service, price and collection instructions before confirming the booking.
Use same-day delivery for supported urgent local routes, or check overnight delivery for supported national destinations. Availability and delivery timing depend on the selected service and addresses.
Collecting a business purchase? See our supplier collection service. For branch replenishment or repair jobs, read about retail stock transfers and spare parts deliveries before preparing the booking.
3. Get the parcel ready for collection
Follow the booking’s label and handover instructions. Keep the parcel accessible and have a contact person available. Save the booking or waybill reference so you can find the shipment again.
4. Track the parcel and check delivery updates
Use Go Girl parcel tracking with the shipment reference. Your courier account also provides access to your bookings and available delivery information.
If you need proof of delivery, check the shipment record or contact Go Girl with the waybill number. Confirm any specific signed-handover requirement before booking.
Need help with a booking?
Contact Go Girl Couriers with your reference, collection and delivery addresses, and a brief description of the issue. Use the same reference for follow-up so the team can identify the shipment.
Medical, chilled and frozen parcels require a ColdPod quote request. Keep the request reference and wait for the tailored quote and confirmed collection arrangements. Standard parcel tracking and a ColdPod request reference are different.